University of Hawaii, Honolulu, HI

B.S., Computer Engineering

• Introduction to Operating Systems
• Software Engineering
• Data Storage & Retrieval
• Computer Data Structures & Algorithms
• Introduction to Computer & Network Security
• Object Oriented Programming

Solutions Consultant, Xytech Systems Corporation

www.xytechsystems.com/

Provide consulting and implementation services to the media and broadcasting industry.

• Own MediaPulse product implementation lifecycle including: discovery, project scoping, planning, delivery, user acceptance, user training, and handover.
• Manage migrations from enterprise systems to MediaPulse including: data analysis, conversion scripting, testing, and training.
• Develop technical specifications for integrations between MediaPulse and third party applications.
• Gather user requirements to develop technical documentation and specifications for custom features.
• Work directly with both super users and end users to provide product training.
• Provide weekly status updates on progress, internal and external dependencies, and risks to internal and external management teams.

Software Support Analyst, Xytech Systems Corporation

www.xytechsystems.com/

Develop effective solutions to issues found within the MediaPulse application.

• Document steps to troubleshoot and identify root causes of software issues via internal ticketing system.
• Communicate status of issues and resolutions directly with clients through email or weekly status calls.
• Directly address issues using SQL or configuration changes.
• Validate fixes prior to delivery and deployment to production systems.
• Coordinate and prioritize delivery of fixes for software support issues.
• Develop and maintain testing scripts for custom features.
• Available for general help desk calls and emails.

Audio/Visual Technician/Operator, Hawai’i Imin International Conference Center

www.eastwestcenter.org/

Operate and maintain both analog and digital audio/video systems. Responsibilites:

• Set up, prep, and operate audio-visual equipment for various university conferences.
• Perform preventative maintenance and repairs, as directed, on audio-visual equipment.
• Troubleshoot hardware and software issues that present themselves during conferences.

Theme Park Seasonal Employee, Universal Studios Hollywood

www.universalstudioshollywood.com/

Worked various positions including:

• Sales Associate
• Ride Operator
• Show Controller
• Guest Relations

Pledge Educator, Kappa Sigma Fraternity - Omicron Zeta Chapter

www.kappasigmaoz.com/

Responsible for over 40 new members.

• Cultivated new members with the basic knowledge necessary to understand the Fraternity’s background.
• Cultivated new members with time management and personal development skills.
• Setup community service and fundraising events.
• Setup and hold weekly meetings.
• Emphasize anti-hazing policies.

Fundraising Chair, Kappa Sigma Fraternity - Omicron Zeta Chapter

www.kappasigmaoz.com/

Arranged several fundraising events eventually doubling the Fraternity's yearly budget.

Speaker, Advancing Unmanned Aerial Systems Workshop

Presented my progress on surveillance UAV to the school’s Dean and other companies and administrations interested or involved with Unmanned Aerial Systems.

Volunteer, The ALS Association Golden West Chapter

webgw.alsa.org/

Provided logisitical support for the ALS Walk.

Volunteer, PAU Violence Program

manoa.hawaii.edu/pauviolence/

Provided information on domestic violence and resources to prevent it.

Participant, American Cancer Society - Relay for Life

www.relayuh.com/

Along with the Kappa Sigma Fraternity, helped raise over $1000 in 2016 to donate to the American Cancer Society.

Volunteer, Hawaiian Humane Society PetWalk

www.hawaiianhumane.org/petwalk/

Provided logistical support for the pet walk.